Shenzhen Supernova Laser Equipment Co., Ltd.
Shenzhen Supernova Laser Equipment Co., Ltd.
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• Applications primarily suited for cutting stainless, carbon, aluminum, titanium, and most non-ferrous metals
• Fiber laser power source options from 300W to 3KW
• Fiber offers reduced maintenance requirements and operating costs compared to CO2
• Position acccuracy < + / – 0.04mm
• Japanese servo motors & drivers
• Drive system X-axis ball screw drive, Y-axis square rail with rack and pinion gear
• Working voltage: 380V, 50Hz / 60Hz
• 2 year Warranty covers laser machine parts. Ask about our optional warranty extensions
| Engraving Area | 500x400mm |
| Laser Power | 300w 500w 750w 1000w |
| Software Interface | Included w/ PC control tower |
| Material Capability | metals |
| Motor type | Servo motors on ball screw drive |
| Laser / PC Connectivity | USB connection |
| Power Supply | 380V three phases |
| Warranty | 2 Years (includes parts & laser power) |
| Class | Class 4 laser |
1. Pre-sale services
Before signing a contract, our company provides customers a variety of production technology proposal, technical advice of laser equipment, sample specimens, equipment selection, and price etc. all aspect of consulting and services.
We sincerely welcome customers to visit our company and factory, and we provide customers reception staff, food, transportation and other facilities.
2. Sale of services
Based on the contract, we delivery laser machine to customers place safely within the specified time, and send engineer to install at user place. Under the basic conditions of installation machine, engineer will complete the installation and commissioning machine within 1-2 days for the user, and ensure neat, clean and orderly.
We provide technical training. After the installation and commissioning completed, engineer will service buyer operator at lest 5 days at buyer place or at seller factory until the operator can operate machine. The training as follows:
Training operating instruction of turning on and off machine;
Meaning of panel and control parameters,
Training parameter selection range;
Training control software operation ;
Basic maintenance and cleaning of the machine;
Dealing with common hardware problem;
Noted question in operating ;
In addition to, we also provide users technical support related their producing products.
3. After-sale services
To provide customers with all aspects of service.
We promise:
a. One year warranty of machine.
b. Customer service will be feedback within 12 hours.
c. We provide machine lifetime maintenance services though warranty expires.
d. Offered a wide range of hardware and software support after the warranty expires, enjoy free upgrades.